Process of delivery
Shipping
• Goods purchased from Monday to Friday before 10am are dispatched usually on the same day,
and ones after 10am are dispatched within 24 hours (1 working day).
• No cancellations are allowed once goods are dispatched.
• If delivery is delayed because of shortage of goods etc, customers will be informed via email.
Delivery
• The delivery is carried out by Galliker Transport AG.
Shipping cost
Ambient and refrigerated mix or frozen only
| Purchase amount | Basic Price |
| less than CHF 1'000.- | CHF 75.- |
| from CHF 1'000.- | CHF 0.- |
• The shipping cost is CHF 75.- for less than CHF 1'000.- of purchase, and CHF 0.- for CHF 1'000.- or more of purchase.
Ambient, refrigerated and frozen mix
| Purchase amount | Basic Price |
| less than CHF 1'500.- | CHF 150.- |
| from CHF 1'500.- | CHF 75.- |
| from CHF 2'000.- | CHF 0.- |
• The shipping cost is CHF 150.- for less than CHF 1'500.- of purchase, and CHF 0.- for CHF 2'000.- or more of purchase.
Delivery time required
| Purchase time | Period |
| before 10am | 1-3 working days |
| from 10am | 2-4 working days |
• No shipping on weekends, public and canton holidays.
• The actual delivery could be delayed due to traffic or issues with the delivery company.